Testimonials - allcool

Client Testimonials

I was relocated after Hurricane Harvey. I had to transfer my utility services to my new location. All was going smoothly until the gas was turned on. I noticed a really bad smell like rotten eggs. I called the gas company and they shut the gas off because a leak in the heating unit was discovered. Texas winters are mild so I was not in a hurry to get repairs done. Then, I thought, this is dangerous to leave untouched. I began asking friends from my church if they knew of a company that was reasonable and trustworthy to repair a gas leak. I was given the name of All Cool A/C and Heating Repair. I called and the young lady that answered the phone set me up with an immediate appointment. A young man named Matt came to my home. He asked me what was going on and I told him what I was experiencing. I showed him the notice the gas company gave me. He said with confidence and assurance, “I can take care of that.” Matt began checking everything. Your company sent a very professional representative to repair the heating unit. Matt took his time explaining to me what he was doing and even showed me a video of the gas leak…wow! I was blown away with his service. Thank you Matt for your exceptional service to me. You are a true blessing to me and I wish you and your company much success in continued growth. I will tell everyone of your service to me. Phenomenal work! Thanks again!

– Karen S.

I just had my new A/C and furnace (combination system) installed by “All Cool A/C & Heating” and I could not be happier. Cody Bellamy and his crew were on time, courteous, and were really careful to install everything perfectly and clean up as if they were never there. They replaced only the ductwork that I needed, and never tried to charge me for any of the unexpected “add-ons” that arose. They even repaired my attic ladder! My dad said he chose Cody’s company because six companies had bid on this exact same system (4-Ton, Trane XR 16) and Cody was the ONLY one that was honest and didn’t try to sell us stuff we didn’t need. One tried to sell us a new breaker we didn’t need and two others agreed to bid for the 4-ton Trane XR 16 system (as requested), then when they wrote up the bid, they tried a switch-a-roo to a cheap “Goodman” system! Astonishingly, the bids from these charlatans were still higher than All-Cool’s bid for the high-quality Trane. Buyers beware: these unscrupulous companies were all from Harris and Fort Bend counties. Cody’s honesty and integrity are obviously impeccable and I would highly recommend his company for any job where you need someone you can TRUST. FIVE HUGE STARS!

– T P

Our heater was not keeping our house warm and we know very little about A/C & heating systems. All Cool A/C & Heating was recommended on our Firethorne Face Book page. I called and spoke to Leslie. She was really nice and was able to schedule an appointment for that afternoon. Eric arrived ontime and thoroughly inspected the unit. He determined that the unit was fine. No repair was needed! The problem was we were not operating the thermostat correctly. He patiently showed us how to properly use the thermostat. We have him scheduled to come back in the spring and check our A/C for the summer!! We are satisfied customers.

– Linda W.

We recently had a new full A/C and heating system put in our home. Cody from All Cool came to our house to review our needs and give us a solid quote. His quote was competitive and very thorough including many improvements and small touches that others did not note. Before arriving we got a call from Cody to let us know the crew would be arriving within the half hour. It was a 2 day job and when they left the house after each day you would never know they had been there, clean as they found it. They completed the work on time and as described and expected.The equipment looks and works great. Cody came by a few days after installation to make sure we were happy and to arrange for his foreman to come by in another week to look things over and make any adjustments that we want. Hopefully we will not need a full new system for a long long time but any HVAC/Heating work we do need will go to All Cool A/C and we will recommend them to everyone we know.

– Brad D.

Well unfortunately I had the daunting task of getting quotes to replace my entire A/C system. Luckily Cody with All Cool made is super simple, easy and affordable. I was busy working so I couldn’t be home when he came out, but my wife mentioned how polite he was and how he interacted with her instead of pretending she wasn’t there and assuming she knew nothing about our situation like some of the other guys we allowed into our home. Cody gave me all the information I was looking for even before asking which was super nice and made the process even easier. After approval All Cool came to the house the day after Christmas and installed the system in one day and we have been so happy with the work and the air flow it’s not even funny!!! Overall 5 star experience thanks again!

– Joe F

This A/C company is the best! Super professional, was on time and completed the job when the said they would. I had a new system with new drain put in the attic and new duct work, as well as some other things they fixed and brought up to code at no additional charge that the previous contractors failed to do. They actually go above and beyond to make sure the job is done right. They know what they are doing, no hidden fees, not trying to sell you stuff you don’t need. Very honest company and I highly recommend them. They are not trying to rip you off. They treated my home like it was there’s, cleaned up all the debris from the job before they left. And to top it all off they sent me a thank you card with a very tasty gift to thank me for hiring them to do the job! Very nice touch! Thank you All Cool A/C and Heating!

– Kimberly C

I was having a problem with my A/C not coming on. I probably asked about 100 questions but Bryan was so patient and helpful. He answered all my questions and helped me get my A/C back up and running! Thank you Bryan for your great service you were a life saver!

– Shenequa M

Called them early morning, they were out early afternoon and ascertained that repairs on 20 year old A/C would cost too much for parts. It would only be a “bandaid” fix. So I chose to put in a new A/C. They were very professional and answered all my questions. Since Texas heat is brutal, new A/C went in next afternoon and I am a very pleased and “cool” customer.

– Janie E

Justin D. Came out diagnosed a long term problem and repaired the problem quickly. I have a four zone A/C system with four separate thermostats. Two damper motors needed to be replaced and one needed to be rewired. Fairly straight forward A/C work. Where Justin showed his expertise was his ability to understand the way the system was being controlled by the circuit board. He adjusted the system so the air flow is now balanced. Each of the four zones now stay at the desired temperature thus reducing the cooling demand on the system and reducing my electrical usage. All Cool A/C & Heating solved a long term problem at one fourth the price quoted by another company a few years ago. I highly recommend them.

– Wayne J

Eric was on time, courteous and quick in his assessment and repair. He answered all my questions and so far the repair has been working well. I like that he took the time to also explain the recommend items for my units and how they could improve the longevity of my units. I haven’t had those items done yet but if I decide to I willl have All Cool come back and do the work.

– Tocha M

My installation was for a vacant rental property. All Cool A/C arrived at the appointed time to view the property and provided an estimate while at the home. Their install team was punctual and started the installation. The install took approx 4 hours. I am very pleased that they raised the unit in the attic and placed it on stands. The outdoor unit is so much more efficient than the previous unit. I will definitely be using All Cool again.

– Jerry B

The team at All Cool A/C replaced our upstairs coil and outside condenser unit. Cody came out first and inspected the old unit and went up into an incredibly hot attic to check out the coil. He had an estimate to me that day and the install was scheduled for 2 days later. The installation team led by Michael was on time and got started right away. They were finished ahead of schedule, completely cleaned up and hauled away the old materials. I was very happy with the entire process and will definitely use them again in the future.

– Frank P

Exceptional work done by All Cool A/C & Heating. I am beyond pleased with their work and won’t ever use anyone else! They even saw an issue we didn’t know about while replacing our duct work and went ahead and fixed that as well with no additional charge. Honest, reliable company. Highly recommend!

– Kaelynn D

2 1/2 years ago we had All Cool install 2 new HVAC units, new duct work and all. They did a great job! Very clean and kept us completely informed during the entire process. I have had them back today to unclog one of the drain lines to a unit and they completed this with the same professionalism! They have worked on my sons home too. I highly recommend them.

– Ginger L

Have used All Cool for everything from full system replacements to small repair and preventative maintenance stuff. They’re trust worthy, reliable and fair. Highly recommend.

– Jim M

Great work and great job! We had an emergency with our condensation and A/C not cooling. They came out within 1 hour and troubleshoot/fixed everything!! Very knowledgeable too!! Would highly recommend them to friends!

– Amanda B

All Cool A/C & Heating did an AMAZING job replacing both of my A/C units! I was impressed by their work, professionalism honesty and how they took care of my worries , as this was my first experience with a new A/C install. The crew that came over to my home was lead by Jorge (hard working, caring and knowledgeable)and his technicians. All three techs took their time to carefully pull out the old units , as to not cause any damage to my home. Then they seamlessly installed my new units and made sure that everything was working well. Their price for the units were great and were reasonably priced compared to other companies. I, personally, have dealt with other a/c companies and never felt like I got my money’s worth. However, All Cool A/C went above and beyond my expectations and I am so grateful for their service. Lastly, Eric, the residential specialist whom came out to give me a quote , was extremely professional, transparent and thorough in answering my questions and addressing my concerns. I highly recommend All Cool A/C to everyone, as this company truly goes all out to exceed their customers expectations!

– Joe W

We had a great experience with All Cool A/C & Heating! They were responsive, professional, and fixed what needed to be fixed without pressuring us with a huge upsell.

We will definitely use them again!

– Joanna M

Got a zoning system installed. Great service. Professional staff who come out to advise you & not to sell to you. I took a couple of months to plan & schedule, each time I called in, they patiently walked me thru options & changes. Post service support, prompt & equally good. Strongly recommend this service.

– Imran K

Prompt, professional, reasonably priced and answered all of our silly questions. 3 days after the day we decided to move forward with All Cool, our new system was installed. Thank you for such a positive experience. Highly recommend!

– Lisa N

Eric P came to repair our A/C today. I had a call beforehand telling me his ETA (which is great and very considerate). Eric was very polite, personable, and let me ask as many questions as I needed to ask. He even helped me to program the thermostat. The fix was extremely reasonable and because we have the Comfort Plan, it was discounted. This company has always been fair with us. I am now sitting in my cool house.

– Deborah J

All Cool installed a new Trane XV20i air conditioner in my house in one day. The price was reasonable. The service was excellent, done quickly by very capable personnel and they cleaned everything up before they left. The Service Manager, Mike, came out the next day and explained the electronic technology on the ComfortLink control system. They did a great job.

– Jeff H

Cody Bellamy was wonderful to work on helping me make the huge decision of who to go with for a new a/c / entire new HVAC system. He gave me a checklist to compare to other companies to be sure they were going to provide the same installation services as All Cool A/C & Heating. I talked to two other companies, one lower & one higher. But I also talked to a company I had worked with for 10 years, that said it sounded like THE BEST DEAL was coming from Cody. The install was done 48 hours later (my request for a 24 hour delay.). They arrived by 8:30 that morning & were finished, & everything was cleaned up by 3:45 that afternoon & the a/c was running! (temp outside was 98°). It was 72° inside by about 10.

I’d dealt with them for about three years prior (Eric is my man) & we hoped to make it through the summer. Alas, the first 100° temp this summer did it in. Now, I know this won’t be the case for all people, but my electric usage did go down. July (got A/C in middle of July) 1706 kWh, August – 1491 kWh, Sept – 1073 kWh. And I keep my house @ 72° all summer.

I could give a higher recommend to All Cool A/C & Heating. Their service before the sale was exceptional, the sale was exceptional, I have no reason to think if I need service after the sale it would be anything less.

– P.K. C

Just wanted to drop a note to tell you what a wonderful experience we had in working with your company during the replacement of our A/C system recently. Your experience undoubtedly helped us make better choices for our particular situation and kept us from spending money where we just simply did not need to. You even offered tips to help us save money in areas beyond A/C and heating systems. My wife and I were extremely pleased with the work of all of the wonderful folks from All Cool and will certainly be calling again.
Best Regards,

– Richard and Michelle

We wanted to tell you that we really appreciate all the good work that you and your team have done in putting in our new A/C and heating system. We believe your price was very competitive and furthermore, your guys showed the utmost professionalism and performed everything as promised. The work was done without compromising the cleanliness of our house, and we look forward to years of trouble-free service from the system. We have really enjoyed dealing with your team and thanks for continuously following up with us.
Best Regards,

– Bobby and Lindsey

All Cool A/C & Heating recently completed our IKE storm related remodeling by installing all new rigid heating/cooling ducts and new air conditioning. The work was completed in a timely manner and the quality of the installation was very impressive. I would highly recommend Bryan, his crew and All Cool A/C without reservation.

– JK

It was a pleasure doing business with your company. Communication was great throughout the job. The whole new install ran very smoothly and on time. The technicians were very knowledgeable. I would highly recommend the company (for a new unit or a minor repair).
Thanks Again

– Bryant I

I just wanted to say thank you for the pricing on my A/C system and for the quick response. I also wanted to tell you that the crew that was sent out did a great job both efficiently and with very minimum mess. When you have been in a customer service based industry as long as I have, you always hear the negative. Everyone takes the time to complain. However few take the time to offer praise for a job well done. I was very impressed with all three of the young men that came out yesterday. Not only were they clean cut but they worked hard. I was outside a good part of the day and was having trouble with the heat. They were in my attic and I have no idea how they manage to do their job. I would have melted in about 10 minutes and they were up there all day long. Wow!

Again I want to say,
Thank You!

Dave A.

– David A.

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